What is the Safe Travels certificate?

You are going to start to see many places around the world using the Safe Travels logo, but what does it really mean and provides you? When you select your travel or tour agency, how to make sure the Safe Travels certificate is true?

Who established the Safe Travels Certificate?

The Safe Travels certificate has been established by WTTC, the World Travel & Tourism Council.
They aim at representing the global private sector of Travel & Tourism to ensure the sector is “seamless, secure, safe and sustainable”. In the case of the Safe Travels program, the protocols is setting up commom standards taking into account current WHO and CDC guidelines.

SAFE TRAVELS ABSOLUTE ADVENTURE MEXICO

How to get the Safe Travels Certificate?

In the case of Mexico, the state of Quintana Roo has committed to set up a protocol and certification process for all companies that would like to participate and align with the WTTC protocols.

As of today more than 6,000 companies have applied to participate to the program. Not all of them have been certified (yet).

  • To get the certificate, you need to be an official registered company, and have all your legal documentation, declarations and taxes in order.
  • You need also to set up a sanitary protocole for your company, training for your staff and the proofs of implementation of your protocole (with reports and pictures).

Once a company gets certified:

  • They are delivered with a certificate CCPPSIT, where figures the name of the company, its registration number and a QR code that links to the SEDETUR, secretary of tourism so that people can check that the certificate is true.
  • They are allowed to use the Safe Travels logo on their website, marketing and social media campaigns.

Where to verify the certificate?

Before booking any services, we recommend you check if the company has the CCPSIT certificate and verify it with the QR code.
Many could be tempt to use the logo without going through the whole process, and makes the market with unfair competition.
This process and certification is a commitment from the legal companies operating in Riviera Maya to offer the best and safest experience possible to the travelers in our beautiful destination.

Absolute Adventure is Safe Travels Certified

On 6,000 + companies that submitted their files to get the certificate, we are proud to be the 30th company to obtain the certificate!

You can consult our protocoles on our dedicated page.

Choosing a private tour is even more important today than before. Not only it will offer you a unique exclusive experience but also a safest one!

covid-19-certification

Covid-19 and tours in Playa del Carmen, Cancun & Tulum

Information and Precautions by Absolute Adventure Mexico.

Playa del Carmen, May 9th 2020. Last update: June 11th, 2020

At Absolute Adventure Mexico, the health and safety of our guests and our team is always our top priority. For this reason we are carefully monitoring the advice issued by the Health Secretary of Quintana Roo, the WHO and CDC. We strictly follow their regulations and recommendations.

SAFE TRAVELS CERTIFIED

On 5,311 companies that submitted their files to get the certificate, we are proud to be the 30th company to obtain the certificate!

On June 11th, Absolute Adventure Mexico received the CPPSIT - SAFE TRAVELS certificate (the Tourist Health Safety Certification) delivered by SEDETUR (tourism secretary), SESA (health secretary) and the Government of Quintana Roo.

The certificate confirms we have successfully implemented and set up all sanitary measures to prevent and further reduce the risk of contamination.

Safety Measures for Covid-19 and tours in Playa del Carmen, Cancun and Tulum

We want to outline the new safety precautions Absolute Adventure will be taking regarding the Coronavirus on our private tours. 

These measures may be updated and changed at any time to comply with the government health recommendations and rules of the places we will visit. Booking a tour with us implies you agree to take part in these measures.

Sanitized vans

Vehicles are fully cleaned before and after each tour.

This includes wiping down all surfaces and spraying them with an antibacterial product. We then close the van overnight for full disinfection to take place.

Each van is used only once per day for one private tour service.

Temperature check

For your safety, when your guide welcomes you, there will be no hugs or handshakes 😉 We will take your temperature with a non-contact infrared thermometer.

If your temperature exceeds 100.4°F (38°C) you will not be able to proceed with the tour. We will provide you with the procedure to follow to obtain medical support. Our drivers and guides will also daily take their temperature before starting to work.

Staff & Guests Hygiene

Antibacterial hand gel will be available to use when getting into and out of the vehicle. We will ask everyone to use the facilities at each place we visit and wash their hands thoroughly before and after each activity.

In order to reduce any risk of spreading coronavirus, Absolute Adventure will include mandatory use of masks for all staff and guests. If you do not have your own mask, we will provide a single use mask (adults and kids masks available).

Restaurants

We will only be visiting restaurants that are following the health recommendations.

The restaurants we include in our private tours offer open air tables and respect the social distancing guidelines between tables. Menus will not be handed out; instead your guide will inform you of the menu choice for you to place your order.

Snorkeling Equipment

We follow the DAN protocol (Divers Alert Network) for cleaning all diving and snorkeling equipment.

Everything will be cleaned with sodium hypochlorite after each use to eliminate the virus. Of course, you can bring your own equipment if you prefer.

Early pick up

To further reduce the risk of coming into contact with the coronavirus, our tours will all start in the early morning. We will bypass the crowds by being the first on-site, avoiding the heat and the lines that build up later in the day.

It will also give you the best possible experience and you’ll get great photos of the attraction!

We look forward to welcoming you back to Playa del Carmen, Cancun and Tulum and appreciate your support. Rest assured, we take the coronavirus prevention very seriously, hence our new guidelines for Covid-19 and tours in Playa del Carmen, Cancun and Tulum.

Good to Know:

We offer 10% discount off all bookings made more than 2 months in advance! (Except for Whale Sharks tour, and tours taking place between Dec 18th 2020 & Jan 12th 2021. Discount applied manually when paying balance).

Do not hesitate to book with confidence, our cancellation conditions are guaranteed:

  • Free cancellation and refund of your deposit up to 4 days before the excursion (for whatever reason),
  • or we can reschedule your excursion within 18 months of the date of your excursion.

Safest and best tours are private!

When it comes to safety, we recommend private tours as the best way to enjoy the attractions:

  • Private tours are just for you and your driver and guide. You will not share the tour with other people
  • Explore at your own pace and enjoy the full attention of your private tour guide
  • Avoid contact with other tourists as much as possible (compared to a shared bus tour)

Managed by State of Quintana Roo, SEDETUR (secretary of tourism), Guest Assist provides assistance and guidance to national and foreign tourists who visit the state of Quintana Roo, particularly those in situations where their wellbeing or belongings are affected.

6 Top Things to do in Akumal Riviera Maya

things to do in Akumal

6 Top Things to do in Akumal Riviera Maya.

The natural beauty and variety of attractions near Akumal make it ideal to visit for the day on a private tour. Located midway between Tulum and Playa del Carmen, Akumal has breathtaking beaches and lagoons. From sea turtles to cenotes, here are 6 must-do activities in Akumal.

akumal turtles

Swim with sea turtles

Akumal has a natural sheltered bay protected by a reef. It’s the perfect place to snorkel with sea turtles in their natural environment. Make sure you book a tour guide (mandatory) and read the Akumal bay regulation before the activity.

akumal beach

Akumal beaches

Akumal’s beaches are the jewel of the Riviera Maya coastline. Stroll on the sand or swim and snorkel in the clear warm sea.

tulum ruins

Tulum ruins

Situated on a headland overlooking the beach and sea, Tulum ruins are the most visited archaeological site in Mexico after Chichen Itza. Marvel over the engineering feat of these well-preserved buildings and imagine 13th century Mayan life in this beautiful spot. Take captivating photos of this historic site before enjoying a refreshing swim in the sea.

lagoon yalku

Yal Ku Lagoon

Don’t miss Yal Ku Lagoon in Akumal. The lush site has footpaths, statues, benches and the calm lagoon waters are safe for less confident swimmers. It’s like snorkeling in an aquarium with a lot of colorful fishes!

cenote dos ojos

Snorkel in cenotes

There are many excellent cenotes near Akumal including Taak Bi Ha, Dos Ojos and Nicte Ha. Snorkeling in the crystal clear waters is a unique experience and each cenote is different. Some are covered, like caves; others are open to the sky and edged with ferns. Why not visit several?

Delicious lunch in Akumal

Escape the heat with a relaxed lunch at one of the excellent restaurants in Akumal. Our favorites are “Buena Vista” and “La Cueva del Pescador” for fresh fish and yummy seafood.

Why not plan to spend a day in Akumal, swimming, snorkeling with sea turtles and enjoying the nearby attractions? Choose a private tour which includes transport, snorkel equipment and a friendly local guide.

Bachelorette Tours

bachelorette tours

Best Private Bachelorette Tours in Riviera Maya.

The Riviera Maya is an amazing destination for a bachelorette trip, hen party, stag weekend and we have the best Bachelorette Tours in Riviera Maya!

Whether you are looking for unique travel  experiences, amazing adventures, great food and drink, or unforgettable moment to share on Instagram, the Riviera Maya is a top destination for Bachelorette parties before the Big Day.

Bachelorette tours for travel lovers

Gather your girlfriends and book a private tour to the Tulum Ruins and cenote swim. Explore the ancient Mayan ruins then visit one of the beautiful cenotes (water-filled sinkholes). Enjoy swimming, snorkeling and laughing together in the crystal clear water. It’s a beautiful place to capture special moments of your bachelorette trip in Riviera Maya with unforgettable photos.

Bachelorette trips for adventurers

Riviera Maya has amazing tours for Bachelorette trips, hen trips, Bachelor/stag parties and groups in search of adventure. Climb the ancient Mayan pyramid with the bride or groom as part of your Coba ruins and Swim in Cenote tour and ride bicycles and head off along stone causeways exploring the hidden ruins in the jungle.

Another great Bachelorette trip for adrenaline junkies is the ATV, zipline and cenote tour. Drive your own ATV off-road before ziplining through the treetops in the jungle. Finally, relax and swim in a peaceful cenote. It’s the perfect way for everyone to bond and have fun before the wedding.

Instagram moments on Bachelorette tours

Book your own private Bachelorette tour to 3 cenotes around Tulum. We know the best open and closed cenotes that are off-the-tourist-path and offer peaceful experiences surrounded by jungle greenery. Swimming in the clear spring-fed cenote waters is an unforgettable experience.

Therefore, bring several changes of swimwear and clothes and get ready to pose with your friends for the best Instagrammable photos. Your fabulous Bachelorette party in Riviera Maya will be the talk of all your family, colleagues and friends back home!

Whether you want a beach experience or something memorable and unique, you’ll find plenty of things to do on a Riviera Maya Bachelorette trip. End each adventure with lunch and tequila shots to celebrate in true Mexican style!

Seaweed in Riviera Maya

seaweed in riviera maya

All you Need to Know About Seaweed in Riviera Maya.

During your Riviera Maya vacation you may come across some seaweed, but it needn’t spoil your stay. Here are some facts about seaweed, and some water-based activities in Riviera Maya that are not affected by it.

What causes seaweed in Riviera Maya?

Seaweed is a natural phenomenon that has always existed in Riviera Maya. Even the first Spanish navigators mentioned it in their records. However, in recent years there is slightly more. Scientists think this may be due to warmer ocean temperatures, currents changing, and fertilizers washing into rivers and then finding their way into the ocean.

Is there a best time to avoid seaweed in Riviera Maya?

Like most plants, seaweed thrives in warmer temperatures. The ocean is warmest in late spring and summer. Plan your visit during the winter months when the climate on the Riviera Maya is beautiful, and the beaches will be less affected by seaweed.

What do the authorities do to reduce seaweed?

Hotels, resorts and restaurants all do their part in clearing seaweed from the beaches. Riviera Maya authorities and volunteer groups also regularly clean the beaches of seaweed, but new deposits can reappear overnight.

Things to do in Riviera Maya that are not affected by seaweed

If you don’t like swimming and snorkeling in waters that have some seaweed, visit some of the freshwater attractions in Riviera Maya.

swimming in dos ojos cenote

Swim in Cenote

Take a private tour that includes swimming and snorkeling in a cenote - it’s a unique and beautiful experience. Cenotes are natural spring-fed sinkholes in the jungle with crystal clear water surrounded by amazing scenery. Every cenote is different - some are open to the sky while others are covered, like caves. Quieter cenotes are ideal for nervous or beginner swimmers. Instead of going to the beach, you can visit a different cenote every day to find your favorite!

muyil-3

Floating River

Visit the Floating Canals at Sian Ka’an. From the boat trip, don a life vest and jump into the gently moving river. Float through the mangroves is an amazing way to experience the natural beauty in this UNESCO Biosphere

bacalar tour

Bacalar

Swim and relax in the surreal Bacalar Lagoon with its 7 shades of blue and turquoise waters. Swimming, paddleboarding and kayaking can all be enjoyed in the stunningly beautiful lagoon

Other seaweed-free activities include:

Top 10 Things to Do in Tulum

top 10 things to do in tulum

Top 10 Things to Do in Tulum

If you’re planning a holiday in Riviera Maya, there are many unique things to do in Tulum which reflect its natural beauty and historic heritage. Check our top 10 list of amazing activities around Tulum so you don’t miss a thing!

Mayan Ruins

Tulum Ruins

Tulum Ruins are one of the most visited archaeological attractions in Mexico. The best way to visit these Mayan ruins is on a private guided tour combined with swimming, snorkeling and sunbathing on the nearby beach.

Coba ruins

Coba ruins

Surrounded by lush jungle, the less-visited Coba Ruins offer some unique things to do near Tulum. Climb to the top of the ancient pyramid or explore the network of sacbes (white roads) around the Mayan ruins by bicycle.

Muyil ruins

Muyil ruins

The ancient site of Muyil is off-the-tourist-path and boasts the highest Mayan pyramid on the Riviera Maya.

Snorkel and Swim!

Cenote Swim

One of the best adventure to do in Tulum is swim in a cenote, a natural sinkhole filled with crystal clear water. Visit Dos Ojos with its underwater caves or the hidden gems of Sac Aktun, Taak Bi Ha or Nicte Ha.

Swim with turtles

If you dream of swimming with turtles, unspoiled Akumal Bay is the place to encounter these gentle, beautiful creatures.

Boat Trip

Enjoy a scenic boat trip in Sian Ka’an Lagoon and swim in Mayan canals, after or before visiting Muyil ruins.

Things to Do on Tulum Beaches

Playa Paraiso

Witness a stunning sunrise on Playa Paraiso, one of the best beaches on Riviera Maya.

Beach festivals

Visit Tulum during one of the music festivals for top live entertainment. Sound Tulum is in early January and Tulum Live Music Festival is in mid-April, so book your passes ahead of time.

Beach clubs

Papaya Playa Project, Coco Tulum Beach Club and Ahau Tulum blend culture, wellness and sustainability with great things to do in Tulum including watersports.

No visit to Tulum is complete without visiting one of the local restaurants in downtown area. Check out our favorites – Camelo, Barracuda and Aguachiles - for a memorable meal.

By following these top 10 things to do in Tulum, you’ll have an amazing vacation in Riviera Maya!

The Most Instagrammable Places in Riviera Maya

The Most Instagrammable Places in Riviera Maya

The Most Instagrammable Places in Riviera Maya

They say “a picture is worth 1000 words” so use your phone to share your Riviera Maya experiences using this app. Riviera Maya is a top choice for Instagram fans with something for everyone to enjoy, photograph and share.

Here are some of the most Instagrammable places in Riviera Maya to visit and share. Get ready to be wowed!

Breathtaking beaches & lagoons

Akumal

Akumal is a quintessential tropical white sandy beach on Riviera Maya with a lagoon teeming with colorful fish and sea turtles. Get yourself an underwater camera or waterproof cover for your phone and upload amazing pieces to Instagram.

Isla Mujeres

Take a breezy ferry ride from Cancun to Isla Mujeres, a traffic-free island with white sandy beaches and turquoise waters for snorkeling and diving. Post snaps on Instagram of the Seashell House and the Underwater Museum.

Bacalar

Bacalar Lagoon is another dream location for sharing. It’s known as the “Lagoon of Seven Colors” - when you see it you’ll understand why!

Riviera Maya – Naturally!

Cenotes

Peer into a cenote and see the surreal crystal clear water in these natural limestone sinkholes. Some of the best to share on Instagram include famous Dos Ojos cenotes but for sure some private guides can bring you to less frequented cenotes.

Punta Laguna

Looking for more wild? Take a tour to Punta Laguna Reserve, it will be the unique opportunity to take pictures of spider monkeys!

Las Coloradas

Unexpected color can be found at the amazing Pink Lakes at Las Coloradas with flocks of pink flamingos. Mexico is one of only few places in the world with Pink Lakes, so take the advantage of being in Mexico to visit Las Coloradas!

Mayan Ruins Shots

Chichen Itza

Appreciate ancient cultures and architecture at places like Chichen Itza. Find an unusual angle to capture El Castillo pyramid, or photograph it early in the day for dramatic shadows!

Coba

Amid lush jungle, climb up to the ancient Coba Ruins and take amazing photos of the spectacular view with an interesting blend of manmade and natural.

Tulum

Due to its prime coastal location, it also offers some of the world’s finest views of the Caribbean Sea. As you explore the ruins, your guide will point out highlights like the main temple.

Tips for Snorkeling in Playa del Carmen

tips for snorkeling in playa del carmen

Tips for Snorkeling in Playa del Carmen.

One of the most popular activities in Playa del Carmen is snorkeling – and why not! The water is warm and clear and the offshore reef at Riviera Maya is home to many colorful fish, anemones and corals. You can snorkel off the beach, in a cenote, or on a guided Riviera Maya snorkeling tour.

Here’s what you need for the best Playa del Carmen snorkeling experience:

Snorkeling tips for beginners

  • Choose a good quality snorkel that has a purge valve on top to stop water entering. Check it is correctly attached on the left side of your mask.
  • Choose a mask that fits snugly to your face and keep hair out of the seal. Before getting into the water, spit into the mask and rub it around. It decreases surface tension and prevents fog forming.
  • Children and nervous swimmers should wear a life vest that is the correct size and weight to keep you buoyant.
  • Some snorkeling spots do not permit fins due to potential coral damage, so check with your snorkeling tour guide first. Water shoes are a good alternative.

Environmental tips for snorkeling in Playa del Carmen

  • Look but don’t touch. Some creatures are poisonous or have stings, and some corals can burn your skin. Conversely, your touch may stress marine life and harm corals, which are threatened.
  • Stay horizontal and be careful not to damage the reef when kicking with fins.
  • Ask your snorkeling tour guide about sunscreens. In some places it is forbidden as the chemicals can harm the reef and sea creatures. The best protection for you and the environment is to wear a lycra T-shirt or wetsuit to avoid sunburn.
  • Don’t collect souvenirs. Leave corals, sand, shells and other interesting finds exactly where they belong – in the sea. It’s the law!

Tips for underwater videos

  • Bring a GoPro or underwater camera on your Playa del Carmen snorkeling tour or buy a special case for your phone. Underwater videos and photos are the best way to re-live the sights once your snorkeling tour is over.
  • Avoid flash photography. If you must, ask your tour guide first if it is allowed.
  • Bring a floating stick for selfies and close-ups on the reef.
  • Make sure your camera is fully charged and carry a spare battery!

Finally, always check the weather forecast and ocean conditions before snorkeling. If you’re on a snorkeling tour, check in with your guide the day before. Follow our tips and you’ll have an amazing Playa del Carmen snorkeling tour that will be the highlight of your stay!

9 Tips for Choosing the Best Tour Agency in Playa del Carmen

choosing the best tour agency in playa del carmen

9 Tips for Choosing the Best Tour Agency in Playa del Carmen.

If you’re planning to book some tours to see the amazing natural sights around Playa del Carmen, it’s important to avoid scammers and find a reputable private tour agency for your needs. While many tour companies employ experienced knowledgeable tour guides and take responsibility for visitor safety, there are others who provide false information, make unrealistic promises or cut corners due to low prices.

Here are 9 tips for choosing the best tour agency in Playa del Carmen and enjoy some breathtaking experiences.

1/ Official tour or scam artist?

Never book a tour with an intermediary. You can book a tour in a shop, on the street or online, but make sure you are dealing direct with the tour agency before you hand over any money.

2/ Recommendations and referrals

The best way to find a top tour agency in Playa del Carmen is with a friend’s recommendation. Failing that, check out reviews and feedback on TripAdvisor, Yelp or Facebook. There are always one or two people with a gripe, but if the majority of people post positive reviews about a tour, it’s a good  indicator. You can also search online for recent posts or blogs that mention tours in Riviera Maya. It’s almost as good as a referral from a friend.

3/ Registered and accredited?

Check whether a tour company is registered or accredited by local government or the tourist office. Look for certifications and check they include the tour agency name.

4/ Safety first

Going on a tour usually means putting your safety in the hands of a local driver and vehicle. Ask what type of vehicle the agency will provide for the tour. Do they look new and well maintained? Are they fully equipped with seat belts? Check out the vehicles for comfort (you could be spending hours in the back seat!) and ask to see a copy of the vehicle insurance. Any reputable tour company will be happy to provide documentary evidence for your peace of mind.

5/ Smart and secure

How does the tour company accept payment? If they want the full amount in cash up-front, think again. Hacking is an international problem so check if the tour agency website has a secure trust certificate (trusted commerce) for credit card payments, or use Paypal. Any properly licensed and responsible company will have a secure online credit card payment system and will give you a receipt for your deposit/booking. Your payment can then be traced if they fail to provide the tour you expected.

6/ Check the small print

Don’t rely on what someone verbally says the tour includes - read the details in the website or get them in writing on an email. Does the tour include food, boat fees, admissions etc. or do you have to pay those as extras?

7/ Cancelations

Check the terms and conditions. Will you get a refund if the tour is canceled due to bad weather, sickness or unforeseen events?  You need to know.

8/ Customer service

If you’re looking for tours in Playa del Carmen, consult a few tour agencies websites. Once you have checked the tour details you may have some questions and should contact them direct. You can learn a lot about a tour agency by how promptly and accurately they answer your enquiry.

9/ Relax and enjoy!

Once you’ve done your homework and booked a guided tour, it’s smart to contact the tour agency a few days before your tour to check everything is OK.

Get ready to enjoy an unforgettable experience that will be the highlight of your Playa del Carmen vacation.

Weather in Riviera Maya

Weather in Riviera Maya

Weather in Riviera Maya - Playa del Carmen - Cancun - Tulum.

The beautiful weather is just one of the many reasons that the Riviera Maya is so popular as a tourist destination. The Riviera Maya is located in a humid subtropical climate area, which means that it enjoys warm temperatures all year long, with humidity levels that hover around 90% most of the time. Its annual average temperature is between 75 and 82°F (24 and 28°C), which is perfect for both sunbathing and swimming since the Caribbean Sea always stays warm.

Winter

If you come from a snowy climate, then you probably won’t agree that the weather in Riviera Maya from November through February deserves to be called “winter”. While temperatures fall to their coolest levels during these months, it’s still quite comfortable to stroll through the city and take part in all the exciting activities it offers. In the evenings, you’ll probably want to trade your sandals in for closed-toe shoes and grab a light sweater to wear, as temperatures can reach as low as 65°F (18°C).

Spring

Springtime is gorgeous due to the flowers that bloom everywhere. Between March and May, the weather warms up to the point that you’ll rarely need a sweater in the evenings. The sea also gets calmer and warmer, which makes swimming even more enjoyable than it is in the winter.

Summer

It should come as no surprise that summers are hot!!! You won’t mind though, since the crystal clear water is gloriously warm, meaning you can swim and dive all day long under its spectacular blue skies. Rain showers and thunderstorms are common between June and August, but they generally only last for an hour or two. Come prepared for the sun – you’ll want a hat and sunscreen to protect your skin from sunburn.

Autumn

September and October are the windiest and rainiest times of the year in the Riviera Maya, though the temperature stays warm. If you’re planning a visit this time of year, you’ll want to keep up to date with weather information by using forecasts from meteorological services, since this is the season when tropical storms and hurricanes tend to pass through the area. You can stay safe by following the recommendations provided in local travel advisories.