ABSOLUTE ADVENTURE MEXICO REVIEWS

Lauren 19 hours ago

Thank you Arturo, for a wonderful experience at Tulum Ruins. We learned a lot, and you were able to answer all of questions - no easy feat!!

Amanda 2 days ago

If you’re looking for a private tour of the Mayan ruins and cenotes, stop searching and book with Absolute Adventure. It was one of the highlights of our trip! We visited Chichén Itzá and a beautiful cave cenote with our guide, Arturo, and driver, Omar. Arturo was incredibly knowledgeable and took the time to explain the history, traditions, and deeply rooted Mayan culture with genuine respect for the sites. We left with such a greater appreciation and understanding of the land, the people, and the history than we ever expected. GET THERE EARLY! Beat the crowds and heat. We originally requested a specific cenote, but Arturo suggested a different cave cenote that would be much less crowded while offering the same incredible experience. He made it clear the choice was ours, and we’re so glad we trusted his recommendation. He was absolutely right! There were only two other people there when we arrived, and at one point it was just my husband and me swimming in the cave. It felt like a once-in-a-lifetime experience. A huge thank you to Omar as well for getting us everywhere safely, especially driving through a heavy rainstorm on our way back. He was friendly, professional, and made the day completely stress-free. One of our favorite parts of the tour was enjoying lunch together at a local restaurant, where we had delicious food, including traditional Mayan dishes. Spending time talking with Arturo and Omar made the experience feel even more authentic and personal. We can’t recommend this private tour enough. Arturo and Omar made an amazing team, and if you have the opportunity to book them together, do it—you won’t regret it!

Melissa 2 days ago

⭐⭐⭐⭐⭐ The absolute BEST way to experience Chichén Itzá—worth every penny! Before booking our excursion, I spent hours researching tour companies. I even asked both ChatGPT and Claude AI for recommendations, and Absolute Adventure consistently came up as one of the top choices. After experiencing it ourselves, I can confidently say they exceeded every expectation. They weren’t just the best option on paper—they were the highlight of our entire trip. We traveled as a family of four (2 adults and our kids, ages 7 and 11), and choosing a private tour instead of a crowded bus tour was the best decision we made. Being picked up directly from our hotel at 6:00 AM allowed us to arrive at Chichén Itzá before the large tour buses, making the experience so much more enjoyable. Having the flexibility of a private tour made traveling with kids effortless, and we were able to move at our own pace all day. From the moment we booked, Absolute Adventure’s customer service was outstanding. Every email was answered within minutes, communication was clear, and the entire process was incredibly easy. Our guide, Josh (Joshua), was truly exceptional. I’ve been on many guided tours over the years, and he is easily one of the best guides I’ve ever had. His knowledge of Mayan history was incredible, but what really made him stand out was his passion. You could genuinely feel how much he loves sharing the history of Chichén Itzá, and that enthusiasm made every moment engaging for both the adults and our kids. He didn’t simply explain the ruins—he brought them to life. He used an iPad with historical images and a book filled with colorful reconstructions to show us what the structures originally looked like. As we walked through the site, he pointed out intricate carvings, hidden details, and fascinating pieces of history that we would have completely overlooked on our own. Every question we asked was answered thoughtfully, and he kept our children interested from beginning to end. Josh also happens to be an incredible photographer! He knew exactly where to stand for the best angles, helped us avoid crowds in our pictures, and took some of our favorite family photos from our entire vacation. A huge thank you also goes to our driver, Enrique (“Kike”). He was punctual, professional, incredibly kind, and made us feel completely safe throughout the day. The private van was spotless, modern, comfortable, and stocked with cold drinks and snacks, making the drive relaxing from start to finish. The rest of the day was just as amazing. We visited a beautiful cenote before it became crowded, enjoyed a delicious included lunch, and explored Valladolid. Josh recommended some fantastic local shops and snacks, gave us time to explore on our own, and made sure we got the most out of every stop. What really separates Absolute Adventure from other tour companies is the personal experience. There was no rushing to keep up with a large group, no waiting for dozens of people, and no feeling like just another customer. The entire day felt thoughtfully planned around our family. We paid around $1,200 (including tips), and after experiencing everything that was included—private transportation, an incredible guide, an outstanding driver, lunch, snacks, drinks, flexibility, and personalized service—I can honestly say it was one of the best values of our entire vacation. If you’re wondering whether a private tour is worth it, the answer is absolutely yes. If you’re wondering which company to book with, stop searching and book Absolute Adventure. Our family will remember this day forever, and we cannot thank Josh, Kike, and the entire team enough for creating such an unforgettable experience. 10/10. Five stars isn’t enough.

monica 2 days ago

The best tour and transportation to Chichanitza. The van is perfect and comfortable for a family of 4-6. Our driver, Ron was super efficient. Our Guide Eddy was like family. We left early enough to start our tour when they opened at 8am. We got a nice history of all the buildings-much more than other tours seemed to be experiencing. We were done by 10 and headed to cool off at a Cenote. We had an intimate and authentic lunch in Valladolid. Such a great almost private experience. Highly recommend. We will be back.

Helen 4 days ago

We purchased a tour that included a tour of the we completed a tour of the Tulum ruins, a cenote and lunch at a local Mexican restaurant. Our group included a 5yo and a 3 yo. Arturo as a guide was professional, friendly and patient. He coordinated the activities brilliantly assisting the children and even supported all of us swimming at the cenote. Hugo as driver was terrific, driving carefully. We were able to experience the beauty Yucatan and learning its history.

Eric 4 days ago

Wonderful tour of Tulum with Arturo and Hugo! Highly recommend!

Jen 4 days ago

Four of us booked a private tour to the Tulum Ruins and a cenote. Hugo was our driver and Arturo was our guide. I can’t emphasize enough how great these guys were! Arturo was so informative and knowledgeable about the ruins and cenote. Hugo was a safe, cautious driver, even when the road to the cenote hit bumpy. The ride was comfortable. Arturo even joined us a in the cenote and showed us around, providing details and educating us about the cenote. We did not choose the cenote ahead of time so Arturo told us about each one so that we could make an informed decision about the one we wanted to visit. Lunch at the local restaurant was great too. Drinks are not included with your lunch (any drinks, this includes water, soda, or alcohol) so be ready with cash or card as outside drinks are not permitted. Overall, we loved the experience and Hugo and Arturo. Don’t forget to tip!!

Liza 1 week ago

5/5 ⭐ Highly Recommend We booked two private tours with Absolute Adventures: first the Tulum Ruins, Swim with Turtles and Mexican Lunch on a Monday and then the Two Cenote and Mexican Lunch on Wednesday. For Tulum and Turtles our tour guide was Luis and our driver was Rodrigo. For the Cenotes, our tour guide was Arturo and our driver was Enrique. Both guides were exceptional and both drivers took good care of us. Booking online was simple and their communication about the tours, both confirming the tours before we left home and same day communication about pickup, was excellent. Our hotel turned out to be a headache about letting outside tour companies onto the property, and we ran into some real meet up issues because of it, but the team was super responsive and got it sorted quickly. It all worked out in the end, and honestly that kind of responsiveness under pressure told us a lot about how they run things. We started our Tulum tour early to beat the crowds and heat (highly recommend!). Luis guided us through Tulum and made sure we stayed hydrated the whole time, which matters more than people think when you’re out in that heat. His knowledge of the area, the flora, the fauna, the history, was genuinely impressive, and he had this rare ability to be educational and entertaining at the same time without ever feeling like a lecture. At our turtle excursion he schlepped our gear and made sure we didn’t forget anything, none of which was his job, he just did it because that’s who he is. I was also practicing my broken Spanish throughout the trip, and Luis never once made me feel dumb or embarrassed when I got it wrong, which I really appreciated. For our next tour, Arturo took us to the cenotes. When he picked us up, he suggested we visit a different cenote than what we’d originally booked. I was a little skeptical, figured he just wanted a shorter drive. I was completely wrong. The cenote he picked instead allowed us to have two totally different types of experiences that we would have missed entirely otherwise, and I’m glad we trusted him. At Cenote Jaguar, Arturo gave our kids real time and space to jump and play, which ended up being a highlight of the whole trip for them. At Cenote Dos Ojos, claustrophobia was a real concern for us. But Arturo’s tour through the caves was informative and calm enough that we felt genuinely safe the entire time. Between the logistics, the guides, and how they handled a hiccup that wasn’t even their fault, these two tours were one of the best parts of our trip.

Jay 1 week ago

We had a terrific early morning visit to the ruins. Arturo was a wonderful guide and was very knowledgeable about the site and the Yucatán and Mayan history. He and driver Enrique added so much depth to our trip and I’m so glad we booked them. Definitely worth getting up early to walk through before the heat and the crowds get too intense.

J.David 1 week ago

(Translated by Google) We chose this tour operator because of the great reviews we read, and we weren't wrong. We took a private tour with Josh as our guide and Hugo as our driver. Josh was always attentive to our needs and shared the history of Tulum with us. Hugo made us feel completely safe on the road and was always looking after our belongings. Highly recommended! (Original) Elegimos este operador debido a las buenas reseñas leidas y no nos confundimos. Hicimos un tour privado con Josh de guia y Hugo de conductor. Josh siempre atento a nuestra necesidades y introduciendonos en la historia de Tulum. Hugo hizo que nos sintieramos totalmente seguros en la carretera y siempre atento a nuestras pertenecias. Totalmente recomendable !!

Travis 1 week ago

Luis and Yosmar are awesome! They gave us the best experience on our tour and zip lining that we could ask for. Definitely go with the zip lining as well, it is worth it. Thanks again!

John 1 week ago

Just got back from a tour of Tulum and the dos ojos cenote with Luis (tour guide) and Rodrigo (bus driver). It was amazing! Luis was super knowledgeable about the history and culture of the region, very fun to be around and great with our elementary aged kids. Rodrigo had plenty of cold drinks available and set us up with life jackets and snorkeling equipment for the cenote. Ask for them if you are looking for an energetic tour of Tulum. 5 stars!

Cobar 2 weeks ago

Our family had an outstanding experience with Absolute Adventure Mexico. Eddy, our guide, and Enrique, our driver, made the day enjoyable from start to finish. Enrique was punctual, professional, and made the drive comfortable and relaxing. We left our hotel at 6:30 a.m., made one quick coffee stop, and then headed straight to Chichén Itzá, arriving before the larger crowds. His driving was safe throughout the day, and we always felt well taken care of. Eddy was incredibly knowledgeable and passionate about the history and culture of the Maya civilization. He answered every question we had and explained the significance of the sites in a way that was easy to understand and genuinely interesting. We never felt rushed and appreciated being able to explore at our own pace, something you simply don’t get on a large bus tour. Visiting Chichén Itzá and Valladolid with a private guide made all the difference. We avoided the stress of waiting for large groups, had plenty of time for photos, and were able to focus on the places that interested us most. The personalized experience was well worth it. If you’re considering a trip to Chichén Itzá, I highly recommend booking with Absolute Adventure Mexico and asking for Eddy as your guide and Enrique as your driver. They provided exceptional service and made this one of the highlights of our vacation.

Geraldine 2 weeks ago

My friends and I booked a private tour to Chichen Itza and Cenote Oxman with Absolute Adventure including lunch. Our tour guide was Josh and driver Omar. We had a wonderful and informative tour. They picked us up on time. And we learned a lot about the Mayan and Mexican culture. Josh answered all our questions. We highly recommend this tour company and tour guide and driver.

Stephen 2 weeks ago

Tour was excellent! Our guide was very knowledgeable, and our driver was great. We beat the crowds to the monument and we had a lot of fun in the cenote, too. 10/10. Would book again.

Stephanie 2 weeks ago

Our group had the best time with Arturo as our guide and Rodrigo as our driver! The ruins, cenote, and tequila tasting with lunch was the highlight of our trip. Cannot recommend this tour enough!

Michael 2 weeks ago

We had a wonderful guide (Arturo) and driver (Antonio). They were very responsive to our needs. It was a large group (22 people ranging in are from 6 to 74) and they ensured that everyone was able to participate and enjoy the tour. It was HOT at Tulum, and Arturo ensured that even the youngest children did not overheat (even pouring water on one child to cool him down). It was a great experience and we would be delighted to use them again

Richard 2 weeks ago

Our family had an absolutely incredible experience with Absolute Adventures on a private tour to the breathtaking cenotes Nicte-Ha and Taak Bi Ha, followed by an amazing lunch at Juanita’s. From beginning to end, the entire day exceeded every expectation. Arturo, our guide, and Omar, our driver, were nothing short of exceptional. They were prompt, professional, unbelievably kind, and genuinely committed to making every moment perfect. No request was ever too much. They handled every detail with warmth, patience, and an incredible level of hospitality that made us feel completely welcomed and cared for throughout the entire experience. The cenotes themselves were stunning, but what truly made the day unforgettable was the personal attention and care provided by Arturo and Omar. They transformed what could have been just another excursion into a truly special memory for Leigh, Gabe, and myself. If you are visiting the area and want a first-class experience with people who clearly love what they do and take pride in sharing the beauty of their home, I cannot recommend Absolute Adventures highly enough. Thank you again, Arturo and Omar, for such an unforgettable day and for showing our family the beauty, culture, and heart of Mexico.

Diane 2 weeks ago

I can’t say enough good things about our experience with Absolute Adventure Mexico! Our guide Josh and driver Enrique were kind, professional, and knowledgeable. The day itself was absolutely perfect, with thoughtful touches like cold drinks and snacks provided in the van. The day started early, which was great because we arrived at Chichén Itzá before the tour buse and crowds, and before the blazing hot afternoon sun. We spent about two hours on the tour of the ruins, which was perfect. Josh knew a ton about the history and culture and was eager to share his knowledge. After the ruins, we went to the cenote to swim. We were offered the choice of a larger, more well-known cenote and a smaller one that was a bit quieter. We chose the quieter one, which was enclosed inside a cave. It was absolutely magical. The water was very cool and clear and there were very few other visitors. It was really like nothing we had ever experienced. After the refreshing swim, we went to a small restaurant in the town of Valladolid. We were offered the choice of five different entrées, all of which were superb. The owner of the restaurant was a very friendly woman and the service was great. She actually gave us fresh mangoes from her mango tree. Following lunch, we had about 30 minutes to walk around the main square in the town. We got some delicious ice cream and checked out the cathedral on the square. We arrived back at our hotel at about 5 PM, very tired and very satisfied. The private tours may be more expensive than some of the larger tours that take buses, but the service is tailored toward your interests, and all of the ticketing is taken care of before you go so there is no waiting in line at any of the attractions and no added costs because everything is included (except a tip). Because we were in a group of five people, the whole day felt like a really interesting conversation instead of a formal tour. I would absolutely recommend this to anyone, but be aware that there is quite a bit of walking and you have to be OK with very hot weather. We wore sun protective clothing to the ruins, which worked very well. Lots of people also had sun umbrellas, which was also a great idea.

JMG 3 weeks ago

HIGHLY RECOMMEND ABSOLUTE ADVENTURE MEXICO!! I travel often and I did a ton of research to find a company I felt good about! I do not believe there is a better excursion company than Absolute Adventure! We were so happy with this day excursion! I booked the private tour - so it was me, my friend, the guide (Joshua) and our driver (Omar)! We saw so many turtles, fish, coral, etc., explored 2 cenotes, and had an amazing lunch! Joshua was ridiculously knowledgable and was able to answer all the questions we had along with so many historical facts to add! If you are able to request a guide - ask for Joshua all the way! Super friendly and extremely well-versed in his passion of exploring!

Mike 3 weeks ago

Outstanding experience with our guide, Luis, who was a font of knowledge on ecology, archaeology, and Yucatan culture. The early departure from Cancun and the private tour structure meant we never felt rushed, yet saw everything we wanted while avoiding the bigger tour crowds. Luis provided amazing, unexpected moments throughout the entire experience, from finding a native stingless honeybee hive, to visiting a less-popular but equally beautiful cenote that we almost had to ourselves. I also want to applaud that the day was highly focused on our interests, and the vegan lunch in Valladolid was amazing. Shout out to our driver, Enrique, as well, who did a fabulous job in keeping us on track!

Shen 3 weeks ago

Our guide Eddy and Driver Omar helped us have a dream tour to Tulum, Dos Ojos, and Akumel Bay. The locations themselves were great, but we would not have had a fraction of the enjoyment without the thoughtful planning and seamless execution from Eddy and Omar; they have been courteous, knowledgeable, personable, and attentive throughout the whole day and were no doubt a key highlight of our trip to Cancun!

Derek 3 weeks ago

Arturo was a fantastic host. A great time and lots of laughs. Would highly recommend

Matthew 3 weeks ago

Arturo was an amazing guide. The cenotes he suggested were beautiful and not crowded. I will request him as our guide every time that we return. Rodrigo was a great driver and was extremely friendly and helpful.

Sandrien 3 weeks ago

We had an amazing experience with Absolute Adventure Mexico and would highly recommend them to anyone visiting the area. We booked both the 2 Cenotes Tour and the Chichén Itzá Express Tour, and on both occasions our guide, Joshua, was outstanding. He was knowledgeable, friendly, and always happy to answer our questions. We never felt rushed and appreciated the time he took to share information, offer local food recommendations and suggest other activities for our trip. The overall service was excellent from start to finish. Transportation was very comfortable, with a clean van and cold drinks provided throughout the tours. Our drivers, Omar and Kike, were professional and drove safely and smoothly, which made the journeys relaxing and enjoyable. Everything was well organized, and the combination of great guides, excellent service, and comfortable transportation made these tours a highlight of our vacation. We cannot recommend Absolute Adventure Mexico highly enough!