Comfortable, Clean & Safe Transportation
All our tours include a dedicated driver and a separate certified guide. Having a driver focused solely on the road and a guide fully dedicated to our guests ensures a safer and higher-quality experience.
We do not operate cars/SUV where the driver is also the guide. We believe combining both roles is not safe, as long driving hours followed by walking, swimming, and guiding can lead to fatigue and reduced attention, which can be dangerous on the road.
Reliable transportation is a core part of every tour we operate. Our fleet consists of modern, air-conditioned vans selected to match your group size and ensure a smooth, comfortable journey throughout the Riviera Maya and Yucatán.
Our Private Tours Vehicles
Our tours are exclusively private: when you book with us, transportation is never shared and includes only your group, your guide, and your driver.
We assign vehicles based on group size and availability at the time of booking.
For groups larger than 14 people, we use multiple vans. Vehicles are assigned according to your group size to ensure adequate capacity, comfort, and safety
Volkswagen Passenger
Designed for private tours, the VW Transporter accommodates 6 passengers in the rear and includes air conditioning throughout the vehicle, with the guide and driver in the front row.
Toyota Hiace
The Toyota Hiace provides 10 rear passenger seats, a fully air-conditioned cabin, and front seating for the guide and driver, making it ideal for private group transportation.
Nissan Urvan
With 12 seats in the back, the Nissan Urvan combines generous interior space and full air conditioning for a smooth and private touring experience.
Jac minibus
Built for larger private groups, the JAC Minibus features 14 passenger seats in the rear, air conditioning throughout, and a layout suited for comfortable full-day tours.
Peace of mind from pickup to drop-off
Large Private Group Transportation
We can accommodate large private groups of 15, 20, 30, or even 50+ people with no issue. For most large-group tours, we operate using multiple vans (typically 10-, 12-, or 14-seat vehicles), which offers greater flexibility, comfort, and access compared to a single large vehicle.
For very large groups, bus transportation may be available upon request, subject to availability. However, it is important to note that buses come with operational limitations:
- Many tour locations—especially cenotes located in the jungle—are not accessible by bus
- Some hotel areas, such as Playa del Carmen downtown and the Tulum Hotel Zone, do not allow bus circulation or pick-ups. In these cases, guests must arrange a taxi or shuttle transfer from the hotel to the designated bus pick-up point
- Bus bookings have stricter terms and conditions and are generally less flexible than minivan operations (changes, timing, and cancellations)
For these reasons, operating with multiple vans is often the most efficient and seamless solution for large groups, allowing direct hotel pick-ups, better access to remote sites, and greater flexibility throughout the day.
Our team will always advise the best transportation option based on group size, itinerary, access requirements, and overall logistics.
Fleet & Transportation FAQ
Yes. All our vehicles are fully air-conditioned.
No. The driver and guide are two different professionals. While some companies offer a guide-driver, we believe this is not safe. The driver’s sole responsibility is to focus on the road, while your certified guide is dedicated to your experience, available at all times to explain, answer questions, and interact with you.
Yes. You can safely leave your belongings in the van. Our driver stays with the vehicle at all times while you are visiting sites or enjoying activities.
Yes. We provide a cooler in the vehicle with water and sodas. Beers can be pre-ordered at the time of booking.
If you bring additional drinks, they must be in plastic bottles or cans. Glass containers are not allowed. Snacks should be easy to eat and suitable for a moving vehicle.
No. We do not offer onboard Wi-Fi. However, mobile coverage is generally good in the region, and eSIMs are an easy and affordable option if you need data during your trip.
Yes. Baby car seats and booster seats are available upon request and must be requested in advance when booking your tour.
Foldable strollers and wheelchairs are usually possible, but they must be declared at the time of booking. Depending on size and group composition, a larger vehicle may be required and an additional cost may apply.
Yes. All vehicles are fully insured and comply with Mexican tourist transportation regulations.
Yes. All vehicles are thoroughly cleaned before and after each tour.
Yes. We kindly ask guests to help keep the vehicle clean and in good condition. Please do not put feet on the seats and use a towel on the seat if your clothes are wet. Smoking is strictly prohibited inside the vehicle.
An extra cleaning fee of USD 25 will be charged if the van is left in an excessively dirty condition requiring additional cleaning or deodorizing. This includes, but is not limited to, spills of liquids or food, vomit, sunscreen, stains, or unpleasant odors.
Yes. Seat belts are mandatory for all passengers at all times during transportation, in accordance with safety regulations.
Yes, some of our vehicles are equipped with inclinable (reclining) seats. Availability depends on the vehicle assigned for your tour date and group size. If this is important for your comfort, please let us know when booking and we will check which vehicles are available. An additional cost may apply.
Absolute Adventure is not responsible for items forgotten in the vehicle or at any location visited during the tour. If an item is found, we can arrange its return, and delivery back to your hotel will be charged accordingly.
According to Mexican tourist transportation law, we are only authorized to drive you to the locations officially included in your booked itinerary.
Any additional stops must be requested before the tour so they can be formally added to the itinerary and transportation permits. Extra stops may involve additional costs, which will be communicated and approved in advance.
Yes. Pick-up and drop-off at different locations is possible. Additional costs may apply depending on the distance. If you are bringing luggage, a larger vehicle may be required, which can also result in an additional cost.
Yes, Cancun airport drop-off after a tour can be arranged. Please note that additional costs may apply for the airport drop-off and, if you are traveling with luggage, for a larger vehicle if needed.
While we always plan timings carefully, we are not responsible for delays caused by traffic, road conditions, vehicle issues, or unforeseen incidents that could result in a missed flight.
No. Our fleet is not licensed for airport pick-ups, so we are unable to collect guests directly from the airport.
Vehicles are equipped with a camera for safety purposes only. We are committed to protecting your privacy and rights. Video footage is used solely as evidence in the event of a road incident and is not used for any other purpose.
