Absolute Adventure Mexico reviews

See why travelers choose our private tours.

Looking for honest Absolute Adventure Mexico reviews? Read what couples, families, and friends say about exploring the Riviera Maya with a private guide, comfortable transportation, and a day planned around them.

What guests mention most

Excellent guides, thoughtful service, and smooth days.

Across our Absolute Adventure Mexico reviews, guests consistently recognize our knowledgeable and fun guides, safe driving, and comfortable transportation. They also appreciate a well-organized booking process and a responsive customer service team that makes planning easy from the first message to the end of the tour.

Tripadvisor Travelers' Choice 2026
Guest reviews

Absolute Adventure Mexico reviews from real travelers.

Read guest reviews below. You can also visit TripAdvisor, Google, Yelp, Trustpilot and Facebook for the latest reviews on each platform.

Absolute Adventure Mexico

★★★★★ 5.0 rating of 3,878 reviews
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Shannon
Google
★★★★★

We used Absolute Adventure to book a private tour of 3 Cenotes with Juan and it was A M A Z I N G! I truly think I have a friend for life with Juan, we are now friends on Instagram! If you're able to book with them and request him as your guide, you won't regret it. He was so kind and knowledgeable... and our driver, Pasqual, was equally as kind. We saw and swam in 3 cenotes and it was just stunning. They gave us wet suits and flashlights which were SO HELPFUL because the water is cold! Absolutely would do this excursion over and over again! Thank you!

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S supermanmo
TripAdvisor
★★★★★

We had a very large group of 18 people and Claire and her team were able to get us all set for our day to Tulum, a cenote, and then Akumal. Emailing and scheduling was seamless. Our guides/drivers were on time. We had a bit of rain, but they (Chris and JJ) took care of our entire group from start to finish. Gave us options due to the rain, made sure we had time to do everything, let us order lunch on the way to the cenote so it would be ready for us upon our return. What tour groups go to this length to make sure their clients are happy??? 🙂 Excellent service. Cold drinks. Time to do everything. Thank you so much from the LARGE group of 18 from Missouri, Arkansas, Texas, and Florida. Love you guys!

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H HEATHER
TripAdvisor
★★★★★

Just do it! Absolute Adventure is the best excursion company I've ever dealt with too. Luis was our private guide and what an amazing day! Even with terrible weather he made it perfect! I will look for excursions with Absolute first from now on.

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K Kiran
TripAdvisor
★★★★★

With Juan and Rodrigo we felt safe with the COVID precautions and had a great time. Snorkeling in a cennote is a must!

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A amyandryan
TripAdvisor
★★★★★

We loved this tour! My husband and I have done something similar but this was our first time bringing our kids. They are ages 12, 16 and 18. Dulce and Pasquell were our helpers for the day. They were amazing! We all loved the sea turtles! That part was incredible. Then we went to a cenote and I wasn’t sure if my kids would enjoy that part but they did! The lunch was awesome too. I would highly recommend this! Thank you so much for a great day!

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J Julisa
TripAdvisor
★★★★★

The Tour was Absolutely Amazing! A MUST DO IN TULUM!

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K kherrmann119
TripAdvisor
★★★★★

Our driver Rodrigu and private guide Dulce were fabulous!

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J Jennifer
TripAdvisor
★★★★★

JJ and Pasquale picked us up bright and early at 7AM for our day long adventure. Since it was so early, our hotel was not even serving coffee yet. As soon as we got in our (private) van, JJ asked if we would like to stop for coffee. I said, "YES, and could we go to Starbucks?" To which said, "of course." From that moment, I knew it would be a great day.

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J Julia
TripAdvisor
★★★★★

WOW! we had an amazing time doing a 2 cenote tour with our guide Dulce! She was amazing! It was just my boyfriend & I and she matched our personalities great! she knew so many fats about the cenotes and taught us so much! she brought us to our first one a little after 9 am and we were the only ones there! that was wonderful, and then she took us to a more enclosed cenote with bats. Dulce let us go at our own pace and was great with taking pictures for us! The lunch provided after was also AMAZING! best vegetarian tacos! I will be definitely be using absolute adventures again!

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W Whitney
TripAdvisor
★★★★★

I've been diving in Cozumel a dozen times but this was my 1st trip to Tulum and the Cenotes. Stumbled on ABSOLUTE ADVENTURES on Trip Advisor. It seemed a bit expensive but was so worth it! Dulce (what a doll!) and her driver met us just off the boat and gave us a day to remember, highlight of the week!

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B Betsy
TripAdvisor
★★★★★

We chose the Private Tulum and Coba Tour. Chris was our tour guide for the day. The entire tour was amazing. Chris was prompt arriving at our resort for pickup. Along our drive he was personable and knowledgable. Arriving at Tulum I knew we'd made the right choice to have a private tour. We enjoyed the ruins with insight from Chris. We then traveled to Coba which was my favorite part of the tour. Much less crowded and very interesting to see so many ruins covered by the jungle. To round out out tour we stopped at a local restaurant in Coba for lunch. It was delicious. I highly recommend Absolute Adventure Mexico! Top notch service.

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Lorena
Google
★★★★★

Nomas quiero agregar que el tour fue excepcional y muy informativo y esto no pudo ser posible sin nuestro tour guy (Juan Jose aka Juanjo)y el chofer. Lo disfrutamos al 100% y la hariamos otra vez sin pensarlo en otra oportunida en el futuro. Gracias!!!

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M Motodude24
TripAdvisor
★★★★★

I cannot say enough about this tour. Just absolutely amazing from start to finish. Claire was a wonderful attentive guide. Juan Manuel was a fantastic driver and, as a team, they provided us with the most amazing educational experience ever! Claire is an experienced diver and gave us a comprehensive denote snorkeling tour with confidence. My wife uses a wheelchair for some long tours and Claire was patient, helpful, companionate, and attentive. We all had authentic Mexican lunch to cap off the tour. Do yourself a favor and book with them, you will not regret it!

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Christina
Google
★★★★★

Today we went on a private tour with my two boys and my boyfriend. Dulce and the driver were amazing. They were very friendly and we did the tour on our time. Dulce was very friendly and knowledgeable about all the different buildings on chichen itza and gave a lot of interesting information along the way. The driver was super friendly and helpful throughout the trip, and to be honest he was a really good driver and didn’t jerk car and make us carsick like other drivers do here. They supplied snacks and cold drinks throughout the tour and suggested a delicious restaurant for lunch which was also included. This is my second tour with this company and will definitely book again. I feel very safe with everyone I have met from this group and had a great day.

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M Mic
TripAdvisor
★★★★★

Absolutely recommend! JJ (Juan Diez) was a pleasure, with a lot of knowledge of the area and a diverse background living globally. He was very informative and conversational, but also stepped back to give you private time and/or nap on the transport. Pascual was our driver and he was equally professional and extremely safe driver. Highly recommend absolute adventures, but more importantly JJ and Pascual. They made the tour of Tulum and Dos Ojos unforgettable! Absolutely breathtaking and able to focus on the sites while guides by true professionals.

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T tracey
TripAdvisor
★★★★★

We booked private cenote tour and could have been happier. JJ was our guide. We went to 3 underground cenotes, and one open cenote. The colors were fabulous, the experience of snorkeling through passages made you feel like an explorer. Snorkels and flashlights provided. Lunch was great. If you have kids with solid swim skills. They will LOVE this.

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jenn
Google
★★★★★

My husband and I were coming to Mexico for a week in March 2021 and wanted to plan a day trip/excursion. We found absolute adventure website by chance looking around mostly for positive reviews. They had all the options we were looking for. Booking was super easy, communication was readily available & very responsive. The morning of our excursion our transportation was waiting for us when we showed up. They were very kind, professional and hygienic. Masks were required, hand sanitizer readily available. Our tour guide was so nice and super knowledgeable. Our driver was very courteous and safe, we never felt uncomfortable. We toured the Mayans Ruins early in the morning as to beat the crowds in the heat. Our tour guide had lots of great information, was always offering to take our picture in great spots. Next we swam in a gorgeous lagoon, she even brought us floats to lounge on. She gave us as much time as we wanted and took some pictures while we were swimming so we would have the memories. After that we had lunch at a great outdoor restaurant and then headed to our final destination, swimming/snorkeling in an underground cenote. It was incredible! The whole day was wonderful, I can’t say enough positive things about our experience. Highly recommend!!!!

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squirmy
Google
★★★★★

I will always recommend absolute adventures to anyone. They were nice, professional, patient , knowledgeable and on time.

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Odalys
Google
★★★★★

We had the whole place to ourselves and our Tour Guide (Chris from France) was absolutely amazing and professional. We would recommend this tour company with our eyes closed

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O OdyGirado
TripAdvisor
★★★★★

We enjoyed our Tour Guide his name was Chris from France. WE had the whole park to ourselves and totally enjoyed a VIP Experience

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Mickael
Google
★★★★★

Excellente sortie avec Claire sur différents sites, dont Tulum, une Cenote et la plage aux tortues. Nous avons pu aller à notre rythme, prendre le temps de poser des questions (en français), et le format chauffeur/visite privés sont très appréciés. Nous recommandons vivement Claire et son équipe!

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K Kenda
TripAdvisor
★★★★★

Chris was the best! We just showed up and he took care of everything else - even provided coffee & danish for our ride to Chichen Itza. The tour of the Mayan Ruins was outstanding. Chris was funny & very knowledgeable. After the ruins we got to swim in the incredible cenote. Our day ended with an excellent lunch & shopping in Valladolid. We were never hungry or thirsty, as snacks and beverages were provided for us the entire trip. Chris was picture-taker, guide, and friend. Juan was our faithful driver, keeping our belongings safe and secure while we were off adventuring. I can't recommend this day trip and their people more. Truly an unforgettable experience. Thank you!

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Rachel
Google
★★★★★

I would 10/10 recommend using this tour company if you want to see sites in Mexico while simultaneously relaxing. It was an added experience being on a private tour, especially in the times we are in with COVID-19. Tour staff ensured safe travel to and from sites, offering snacks, beverages, and hand sanitizer. Claire was our tour guide, she was so knowledgeable, easy to get along with, and very hospitable. She really created a great environment for us to explore Chichen Itza, Dos Ojos Cenote, and the Mayan Ruins. Please utilize this company for any travel and sightseeing in Mexico!!! Life changing experience. Thank you Claire and the rest of the Absolute Adventure Mexico team.

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L lindsayreichenberg
TripAdvisor
★★★★★

We did the Tulum tour with a 4 year old, 14 year old and 4 adults. Juan made the day fun and enjoyable for all age groups! Would definitely book again!

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D Douglas
TripAdvisor
★★★★★

This was a great excursion. Dulce was our tour guide and Pascal our driver. Good amount of communication prior to the trip to work out the details. They arrived on time for pick-up and off we went. Tulum was interesting the Dulce had lots of fun facts. It was just long enough to see the site but not too long that the teenagers lost all interest in the tour. We selected the cavern cenote and that was really different from the open top cenotes. We had a nice lunch and then off to Akumal to see the turtles. Great tour around the bay. I would highly recommend based on getting to do a variety of activities without a long and exhausting day.

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K Kimberly
TripAdvisor
★★★★★

My boyfriend and I just got back from Mexico today, and did the Chichén Itzá private tour. The experience all around was an absolute 10/10. Our tour guide Chris was knowledgeable, professional, and just an all around nice person to spend the day with. The extra money spent for this tour was more than worth it! We got to Chichén Itza early, and were able to have the place mostly to ourselves before hordes of people and tour buses started arriving. This was also beneficial as it was a hot day, and we beat the heat. There is very little shade available at the site. It was so nice to have a personal guide to take us around, explain the history, and answer our questions. The cenote that we visited was breathtakingly beautiful. I cannot describe it and do it justice. Though it was further away from Chichén Itza, it was worth the drive. It was not crowded at all. We got to spend a lot of time there and take it in. Throughout this trip I never felt rushed anywhere. By going to Valladolid I felt like we got to experience a more authentic experience in Mexico. I felt safe the entire time. We also had ample time in town to eat, shop and relax. The restaurant we stopped at was excellent, and the old Spanish architecture of the buildings was beautiful. Also, our driver was excellent as well and kept all of our belongings safe while we were out enjoying the sights. I plan on booking with Absolute Adventure again in the future, and would highly recommend this tour to anyone!

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M melaeva
TripAdvisor
★★★★★

JJ did an amazing job in his tour of the ruins, giving us all sorts of facts and information. He took us to a quiet cenote that was just our vibe and took our pictures all along the way. Swimming with the Turtles was a spectacular experience and highly recommend! So glad we chose the private tour, as JJ kept us entertained while keeping up with a our pace!

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H haymak3r
TripAdvisor
★★★★★

Chris and Rodrigo did an outstanding job on our tour. We visited Tulum, Cenotes, and swam with the turtles. Everything was spot on and Chris was super knowledgeable. We will use them again on our next trip to Mexico!

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K Kathy
TripAdvisor
★★★★★

Do not miss this tour! The tour was amazing as was our guide Juan and driver Rodrigo. If you decide to take this tour you will not be sorry. Our guide Juan was so knowledgeable and helpful. I saw things that I would have never seen on a standard group tour and Juan knew how to navigate away from crowds. I felt very safe given the COVID situation the world is in.

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E Elizabeth
TripAdvisor
★★★★★

WOW! I normally do not rate my trip experiences, however I felt that I MUST after this one. Our guide, Juan, and driver, Roderigo, were nothing short of amazing. It was as if you had wonderful friends who lived here and took you around to their favorite spots. To preface, I usually hate touristy tours but this is not that. You still get the tourist experience of new and different places and information without dealing with annoying tourists and canned speeches from mediocre guides. Knowledgeable, helpful, courteous and friendly are just some of the many adjectives I’d use to describe Juan, our guide. I felt incredibly safe the entire time, especially in this new Covid world. We were able to tour the Tulum ruins at our own pace with a guide who was a wealth of knowledge. I had never been there before, however, I’d venture a guess that we learned much much more than we would have on another tour. We were taken to spots that many would never stumble across and I was even able to check off my lifelong bucket list item of swimming with sea turtles. I am a huge animal lover and it seemed humane and safe and the turtles were very protected, which you do not always see with wildlife tourist experiences. This experience may be slightly more expensive than other group tours but I cannot stress enough how much it’s worth the extra money. If you’re heading to to Tulum anytime soon or considering it in the future, bookmark this as an absolute MUST. I promise you the pictures do not do it justice. This is an experience of a lifetime that you will not regret.

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Melanie
Google
★★★★★

JJ took such great care of us! He stayed on pace with us and understood our timing to be back to our resort to make our COVID test appointment. He answered all our questions and made for an amazing excursion! Would highly recommend!

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Brian
Google
★★★★★

Chris and Rodrigo did an outstanding job on our tour. We visited Tulum, Cenotes, and swam with the turtles. Everything was spot on and Chris was super knowledgeable. We will use them again on our next trip to Mexico!

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Jayme
Google
★★★★★

Awesome tour with a awesome tour guide. Worth every penny and then some.

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S Sandra
TripAdvisor
★★★★★

This was incredible! Chris was out tour guide and he was so much more than a guide! My husband isn’t much on water and he had an amazing time talking to Chris! The cenotes were amazing and lunch was fabulous. We will definitely tell others this is the tour to take!

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S Scott
TripAdvisor
★★★★★

The cenotes are very cool, we saw one that was open with lots of colorful flowers, water lilies, and fish. We then went to one that was totally underground and a completely different experience. Wetsuits were provided for the totally underground one as the water was cooler than the outside cenote. Lunch was great and ride back to the hotel was easy. Claire was great- we were originally scheduled to go snorkeling but the waves were too high. She suggested we could either reschedule, cancel, or do this cenote trip. As we couldn't reschedule due to our departure date, we went with her suggestion of the cenotes, and I'm glad we did. Reef snorkeling is available many places in the world, but it's not everywhere you can snorkel in a cenote. Trips with Absolute Adventure Mexico are really awesome, we will definitely use them again the next time we are in Playa del Carmen.

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Tiago
Google
★★★★★

Great service! highly recommended.

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Jamie
Google
★★★★★

Booked a private tour with my friend to Akumal (turtle snorkeling) and a cenote. It was really nice to be private due to covid and because we wanted a custom trip time of day. Our guide met us at the exit of the ferry (came over from the island) and he was great. He spoke fantastic english, was friendly and knowledgeable, and made our day so enjoyable. Lunch is included and was very tasty. Great day, would definitely use them again to tour other areas in the Yucatan.

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S Scott
TripAdvisor
★★★★★

This trip is awesome. Yes, you start early, but it's worth it when you are first in line to get in. We were the first ones to the large pyramid, and have tons of pictures with no one else in them. It is also nice to be leaving Chichen Itza before it gets too hot. Juan was extremely well versed in the history of the site and is great at communicating the info. As other people have said, it is literally like going on a tour with a friend. The cenotes after were really cool, and lunch was awesome. Claire was amazingly flexible with our travel plans as they kept changing due to COVID. I really can't say enough good things about them.

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C Caleigh
TripAdvisor
★★★★★

We took the Tulum and Tortuga tour with JJ (Juan). It was absolutely amazing! JJ was so accommodating and made us all so excited to be there. He was super knowledgeable about the ruins and the whole Rivera Maya area. My mom is very scared of the ocean and he made her comfortable enough to go in and brought her back to shore halfway through to make sure she felt safe. We never thought she would even go in! The lunch was awesome and he told us the best things to order and best drinks. He made this experience the highlight of our entire Mexico trip!

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R Rhonda
TripAdvisor
★★★★★

Every aspect of Absolute Adventures was amazing! I am so happy we found this tour group for our January 2021 Cancun vacation! Claire was so helpful when booking our tours and was super accommodating. She also responded quickly to our emails when we had questions. Our two tours with Juan and Rodrigo were the highlight of our trip! We had the best time. They were friendly and went out of their way for us during our tours. Absolute adventures gives great recommendations for when to start your tour so that you beat the crowds of people. Both days we were the very first group of people at popular attractions and were able to tour them more peacefully and get great photos. Juan told us cultural/historical facts during our tours and also was super nice about taking pictures of our group for us. Rodrigo kept the bus and the equipment super clean and had everything ready to go all of the time! We loved lunch at the two different spots included in our tours and thought this was a nice option over other tours I researched that only included a “box lunch.” They also had drinks for us in the van. Absolute Adventures takes precautions for covid and we loved that these were private tours of just our family. We loved our tours and can’t wait to visit again!

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