Are you staying at a Hyatt hotel and looking to explore the best of the Riviera Maya? Whether you’re at Hyatt Ziva Cancun, Hyatt Zilara Riviera Maya, Hyatt Vivid Playa del Carmen or any other Hyatt property in the region, we’ve got you covered.
With our private tours, you’ll enjoy comfortable round-trip transportation from your hotel, flexible schedules, expert local guides, and a personalized experience far from the crowds.
From ancient Mayan ruins to refreshing cenotes and marine adventures, here are the best private tours you can enjoy from your Hyatt hotel in Riviera Maya.
Best Excursions & Tours from Hyatt Riviera Maya Hotels
Hyatt Resorts in Cancun - Playa del Carmen
We offer convenient private pickups directly from all Hyatt properties:
Grand Hyatt Playa del Carmen is a luxurious beachfront resort located just steps from Quinta Avenida, offering guests easy access to vibrant shops, dining, and nightlife. The hotel features elegantly designed rooms and suites, a world-class spa, and a stunning infinity pool overlooking the Caribbean Sea. With its blend of refined comfort and prime location, it’s the ideal choice for travelers seeking both relaxation and style.
Situated in the heart of Playa del Carmen near 5th Avenue, Hyatt Vivid Playa del Carmen offers easy access to shops, nightlife, and beach clubs. This adults-only, all-inclusive resort emphasizes wellness, creativity, and vibrant social settings. Guests enjoy modern suites, rooftop lounges, and immersive cultural programming. It’s perfect for travelers wanting both relaxation and city energy.
Hyatt Vivid Grand Island is a new adults-only resort located in Cancun’s Hotel Zone, close to the Nichupté Lagoon and Caribbean beaches. This upscale property blends vibrant social experiences with all-inclusive relaxation. It features rooftop pools, trendy bars, and curated entertainment. Ideal for couples and groups of friends looking for a stylish getaway.
Hyatt Zilara Cancun is an adults-only, all-inclusive resort located in the Cancun Hotel Zone, known for its elegant design and oceanfront suites. The resort offers infinity pools, gourmet restaurants, and live entertainment nightly. With beach cabanas and attentive service, it creates a romantic and upscale atmosphere. Ideal for honeymoons, anniversaries, or adult escapes.
Located between Playa del Carmen and Puerto Morelos, Hyatt Zilara Riviera Maya is an adults-only beachfront resort surrounded by jungle and sea. The resort offers luxurious suites, a serene beach, and a focus on gourmet dining and tranquility. It features swim-up suites, a world-class spa, and intimate, romantic settings. A great choice for couples or honeymooners seeking privacy and indulgence.
Hyatt Ziva Cancun sits at the tip of Punta Cancun, with panoramic ocean views and direct access to two beaches. This family-friendly, all-inclusive resort offers spacious suites, kid-friendly amenities, and nine dining venues. It also includes a microbrewery, water park, and dolphin encounters. Perfect for families and groups seeking both activity and relaxation.
Nestled between Cancun and Playa del Carmen, Hyatt Ziva Riviera Maya is a family-friendly beachfront resort offering tropical luxury. Surrounded by lush mangroves, the resort features oversized suites, multiple pools, and a spa. It includes a water park for kids and diverse culinary options. A great fit for multi-generational families and relaxed explorers.
Best Tours from Hyatt Riviera Maya
When traveling through the Riviera Maya, there are a few standout experiences you won’t want to miss — each one offering a different way to connect with the region’s beauty and heritage.
Visiting Chichen Itza gives you a chance to walk through one of the most iconic and well-preserved Mayan cities in the world. The Tulum Ruins, perched above the sea, combine fascinating history with stunning coastal views. A swim in the cenotes is a refreshing escape into the jungle, where clear, cool waters await. And if you’re looking for a close encounter with nature, snorkeling with sea turtles in their natural environment is a peaceful and unforgettable moment.
Whether you’re drawn to ancient civilizations, natural wonders, or underwater adventures, these experiences highlight the very best of what the Riviera Maya has to offer.
Tulum Ruins & Cenote Tour
Explore the iconic clifftop ruins of Tulum overlooking the Caribbean Sea. After your guided visit, enjoy a refreshing swim and snorkeling in one or two cenotes, depending on the chosen option. A great way to combine history and natural beauty in a half-day or full-day Tulum tour.
Chichen Itza Day Trip
Step back in time with a guided tour of the majestic Chichen Itza, one of the New Seven Wonders of the World. Our certified guides will lead you through the ancient city and explain the fascinating history of the Maya civilization. You can choose between several options:
- Chichen Itza Express (just the ruins, early return)
- Chichen Itza + Valladolid
- Chichen Itza + Cenote + Valladolid
Tulum Ruins, Turtles in Akumal & Cenote
This tour combines a guided visit to the Tulum ruins with snorkeling in a cenote and swimming with sea turtles in Akumal Bay. A full-day adventure that brings together history, nature, and unforgettable marine life encounters.
Multi-Cenote Tour
Visit two stunning cenotes in the Riviera Maya, handpicked by our team. Whether you prefer open-air or cave cenotes, we’ll customize the experience to match your interests — swimming, snorkeling, photography, or just relaxing. A great option for families or nature lovers.
Why Book a Private Tour from Hyatt Riviera Maya?
When you book a private tour from your Hyatt hotel, you’re not just choosing convenience — you’re upgrading your entire travel experience. Unlike group tours that follow rigid schedules and large crowds, private tours offer flexibility, comfort, and a more personalized approach to discovering the Riviera Maya.
You won’t waste time waiting on strangers, standing in long lines, or being rushed through activities. Instead, you’ll travel at your own pace, enjoy one-on-one interaction with a certified guide, and focus on what truly interests you — whether it’s history, nature, snorkeling, or relaxing in a cenote.
Plus, you’ll enjoy a higher standard of service from start to finish, with every detail tailored to your group.
Every Private Tour Includes:
✅ Pickup and drop-off from your Hyatt hotel
✅ Certified, English-speaking guides
✅ Air-conditioned, sanitized vehicles
✅ All entrance fees and activity gear included
✅ Flexible schedule and personalized attention
We offer private tours for all group sizes — from couples and families to large private groups of 30+. Whether it’s your first time in the Riviera Maya or your tenth, your day is entirely customized for you.
FAQs – Private Tours from Hyatt Riviera Maya Hotels
Should I book a tour through my hotel or directly with you?
Booking directly with us means you avoid commissions and intermediaries. You get better value, direct contact with your guide, and a customized experience.
Can you pick us up from any Hyatt resort?
We provide private tour pickup and drop-off from all the following Hyatt hotels in Riviera Maya:
- Grand Hyatt Playa del Carmen
- Hyatt Vivid Grand Island
- Hyatt Vivid Playa del Carmen
- Hyatt Zilara Riviera Maya
- Hyatt Ziva Cancun
- Hyatt Ziva Riviera Maya
- Hyatt Zilara Cancun
How early do we start?
Most tours start early (around 6:00-7:00 AM) to avoid crowds and enjoy cooler morning temperatures, but we adjust timing to your preferences.
Do you offer private tours for small and large groups?
Yes! We offer private tours for groups as small as two people, perfect for couples, families, or friends, as well as large private group tours ideal for special events such as weddings.
How much in advance should I book?
We recommend booking as early as possible to ensure availability. Early bird discounts are available when booking 60 days or more ahead.
Coupon code EARLY2MONTHS (see T&C)
How long is the drive from Hyatt to Chichen Itza?
The drive from Hyatt hotels in Cancun or Playa del Carmen to Chichen Itza takes approximately 2 hours and 30 minutes.
How long is the drive from Hyatt hotels to Tulum?
The drive from Hyatt hotels in Cancun to Tulum is approximately 2 hours.
The drive from Hyatt hotels in Playa del Carmen to Tulum is approximately 2 hours.
