Information and Precautions by Absolute Adventure Mexico.
Playa del Carmen, May 9th 2020. Last update: Feb 14th, 2021
At Absolute Adventure Mexico, the health and safety of our guests and our team is always our top priority. For this reason we are carefully monitoring the advice issued by the Health Secretary of Quintana Roo, the WHO and CDC. We strictly follow their regulations and recommendations.
Read our article about the Coronavirus situation in Quintana Roo here.
SAFE TRAVELS CERTIFIED
On 6,000 companies that submitted their files to get the certificate, we were proud to be the 30th company to obtain the certificate on June 11th 2020!
On June 11th, Absolute Adventure Mexico received the CPPSIT - SAFE TRAVELS certificate (the Tourist Health Safety Certification) delivered by SEDETUR (tourism secretary), SESA (health secretary) and the Government of Quintana Roo.
The certificate confirms we have successfully implemented and set up all sanitary measures to prevent and further reduce the risk of contamination.
Safety Measures for Covid-19 and tours in Playa del Carmen, Cancun and Tulum
We want to outline the new safety precautions Absolute Adventure will be taking regarding the Coronavirus on our private tours.
These measures may be updated and changed at any time to comply with the government health recommendations and rules of the places we will visit. Booking a tour with us implies you agree to take part in these measures.
We look forward to welcoming you back to Playa del Carmen, Cancun and Tulum and appreciate your support. Rest assured, we take the coronavirus prevention very seriously, hence our new guidelines for Covid-19 and tours in Playa del Carmen, Cancun and Tulum.
Good to Know:
We offer 10% discount off all bookings made more than 2 months in advance! (Except for Whale Sharks tour, and tours taking place between Dec 18th 2020 & Jan 12th 2021. Discount applied manually when paying balance).
Do not hesitate to book with confidence, our cancellation conditions are guaranteed:
- Free cancellation and refund of your deposit up to 4 days before the excursion (for whatever reason),
- or we can reschedule your excursion within 18 months of the date of your excursion.
Safest and best tours are private!
When it comes to safety, we recommend private tours as the best way to enjoy the attractions:
- Private tours are just for you and your driver and guide. You will not share the tour with other people
- Explore at your own pace and enjoy the full attention of your private tour guide
- Avoid contact with other tourists as much as possible (compared to a shared bus tour)
Managed by State of Quintana Roo, SEDETUR (secretary of tourism), Guest Assist provides assistance and guidance to national and foreign tourists who visit the state of Quintana Roo, particularly those in situations where their wellbeing or belongings are affected.