Private Tours Check In

Thank you for booking a private tour with us.

It is mandatory that you CHECK IN, at the latest 3 days before your tour. If you book your tour at the latest minute, please check in as soon as possible!

ADULTS CHECK IN

We require the full name of each participant for the transportation documents.

Please fill the sizes for the snorkeling activities:

- Tshirt sizes are for life vests and/or wetsuits. Life vests and wetsuits are adjustable, please select the size you wear the most often.

- Shoe sizes are for fins. Note that fins are forbidden with turtles swim and in cenotes.

KIDS CHECK IN

We require the full name of the kids for the transportation documents.

Please fill their weight for the snorkeling activities to provide the correct snorkeling equipment (kid life vests and wetsuits).

We have some baby car seats and boosters for the transportation. Let us know if you want them (for free). Upon receipt we will confirm the availability.

ACCOMMODATION INFO

  • If you're staying at an hotel: You must provide us with your hotel room number no later than 4 pm the day before your tour; if you do not, your tour will be cancelled and your deposit will not be refund. Without your room number, we will not be authorized by hotel security to pick you up from your hotel. In case of late check-in, just let us know and we will wait for your room number.
  • If you're staying at a condo or a private house: You must provide us with the exact address at the booking and send a map or share your location via whatsapp or isms no later than 4 pm the day before your tour; if you do not, your tour will be cancelled and your deposit will not be refund.

REMINDER: What to bring with you on tour

  • Beach Towels
  • Swimsuit (please wear it from the morning and you can change after the snorkeling activities)
  • Comfortable shoes/clothing and flip flops or water shoes for snorkeling activities
  • Hat/sunglasses
  • Sunscreen & mosquito repellent (biodegradable only)
  • Cash (to pay your tour/tips/souvenirs)
  • Ruins: In case you bring a go pro camera, a video camera or a phone with a selfie stick, there is a 45 pesos (less than 3USD) per device charged at the entrance of each archeological site, to be paid in pesos (INAH tax) - Drones and Tripods for video/cameras are forbidden.