Private Tours Check In

Thank you for booking a private tour with us.

Please, fill this form no later than 48 hours before your private tour.

We look forward to welcoming you soon!

Booking Number *

Name *

Email *

ADULTS CHECK IN

Please fill your tshirt sizes for the snorkeling equipment (life vests and/or wetsuits. Life vests and wetsuits are adjustable, please select the size you wear the most often.) And shoe sizes fore the fins.

Number of Adults, more than 11 yo *

Life vests:

Layout

Size XXS *

Size XS *

Size S *

Size M *

Size L *

Size XL *

Size 2XL *

Size 3XL *

Size 4XL *

Shoe sizes:

Layout

Women US 4-4.5 UK 2-2.5 EUR 35 *

Women US 5-5.5 UK 3-3.5 EUR 36 *

Women US 6-6.5 UK 4-4.5 EUR 37 *

Women US 7-7.5 UK 5-5.5 EUR 38 *

Women US 8-8.5 UK 6-6.5 EUR 39 *

Women US 9-9.5 UK 7-7.5 EUR 40 *

Women US 10-10.5 UK 8-8.5 EUR 41 *

Women US 11-11.5 UK 9-9.5 EUR 42 *

Men US 6-6.5 UK 5-5.5 EUR 40 *

Men US 7-7.5 UK 6-6.5 EUR 41 *

Men US 8-8.8 UK 7-7.5 EUR 42 *

Men US 9-9.5 UK 8-8.5 EUR 43 *

Men US 10-10.5 UK 9-9.5 EUR 44 *

Men US 11-11.5 UK 10-10.5 EUR 45 *

Men US 12-13 UK 11-12 EUR 46-47 *

KIDS CHECK IN

Please fill their age and weight for the snorkeling activities to provide the correct snorkeling equipment (kid life vests and wetsuits).

We have some baby car seats and boosters for the transportation. Let us know if you want them (for free). Upon receipt we will confirm the availability.

Number of kids, less than 11yo *

ACCOMMODATION INFO

Lobby name and Room number

If you're staying at an hotel: You must provide us with your hotel room number no later than 4 pm the day before your tour; if you do not, your tour will be cancelled and your deposit will not be refund. Without your room number, we will not be authorized by hotel security to pick you up from your hotel. In case of late check-in, just let us know and we will wait for your room number.

If you're staying at a condo or a private house: You must provide us with the exact address at the booking and send a map or share your location via whatsapp or isms no later than 4 pm the day before your tour; if you do not, your tour will be cancelled and your deposit will not be refund.

BALANCE PAYMENT

How would you like to pay the balance of your tour? *

Cash in USD, Euros or Pesos according to the XE exchange rate of the day of your tour. Due at pick up to your tour guide. We accept foreign bills only in perfect condition. Bills that are damaged, torn, scratched, with marks, with ink or tape will be refused.
Credit card with an extra 5% fee (Visa-Mastercard-American Express). Please bring your card and we will bring the card terminal. Amount charged in Pesos according to the XE exchange rate of the day of your tour. Prior to your trip to Mexico please check with your bank the maximum amount allowed for your card payments abroad. We only accept cards that are signed on the back, and you have to present your ID for signature verification.
Paypal with an extra 5% fee, we will send you the Paypal invoice by email before your tour, due before pick up the day of the tour.

COMMENTS

Comment

REMINDER: What to bring with you on tour

Beach Towels
Swimsuit (We recommend wearing it in the morning and feel free to change after snorkeling activities)
Comfortable shoes (We recommend tennis shoes)
Flip flops or sandals for water activities (Water shoes are optional but can be worn for added comfort)
Hat and sunglasses
Sunscreen and we recommend wearing a rash-guard/UV-Shirt for water activities*
Mosquito repellent*
Cash (for tour payment, tips, souvenirs…)
Ruins: In case you bring a go pro camera, a video camera or a phone with a selfie stick, there is a 50 pesos (less than 3USD) per device charged at the entrance of each archeological site, to be paid in pesos (INAH tax) – Drones and Tripods for video/cameras are forbidden.

* It is forbidden to apply sunblock and repellent before swimming or snorkeling activities to prevent water pollution in the cenotes and preserve the reefs, even if they are biodegradable products. Compliance with this rule is essential for the protection of the environment.

CHECK IN FOR YOUR PRIVATE TOUR