- If you cancel at least 4 day(s) in advance of the scheduled tour, there is no cancellation fee.
- If you cancel within 3 day(s) of the scheduled tour, there is a 10 percent cancellation fee.*
- In case of partial no show (less people attending the tour), the cancelation fee per person who is not coming equals with 50 percent of the cost of the tour per person.*
- No-show will apply if you don’t show up within 30 minutes after your confirmed pick up time.
* Whale Sharks tour (group or private): In case of cancellation between 2 and 3 day(s) in advance of the scheduled tour, or in case of partial or full no show, the cancellation will be charged 70% of the total amount of the tour. For Whale Sharks tour group option, if we don’t have a total of 8 people confirmed one week before your tour, we will cancel the tour and give you the option of an alternative tour date (if possible) or a full refund.
Ocean boat tours, Whale Sharks tour, Ocean snorkeling tours and scuba diving activities: These activities are subject to weather conditions. If Absolute Adventure decides to cancel due to very poor weather/unsafe conditions/sea port closed by local authorities, we will give you the option of an alternative tour date (if possible) or a full refund.
Full terms and conditions here.