Without your room number, we will not be able/authorized by hotel security to pick you up from your hotel. We need to insert your room number of the transportation documents of the tour, as the Mexican law requires it.

You must provide us with your hotel room number no later than 4 pm the day before your tour/your transportation service; if you do not, your tour will be cancelled and your deposit will not be refund.

In case of late check-in the day before the tour, we will not cancel the tour if you let us know by what time you’ll provide it.