Your guide will be waiting for you in front of the lobby of your hotel, or in front of the entrance of your house/condo building.


NB: some hotels don’t allow tours operators to access till the lobby to limit the traffic inside the resort. In that case we will notify you and confirm exact meeting location (usually it is the main gate of the resort entrance). This is the case for sure for the following hotels: Princess, Vidanta, Gran Mayan, Mayan Palace, Grand Luxxe, Blue Bay Esmeralda. This list can be updated at any moment as the resorts policy can be updated at anytime without prior notice.